Health and Employment Management Team

Ben Howat, Health Operations State Manager

As Health Operations State Manager at  Artius, Ben is responsible for the overall delivery and growth of Health Services across the State.

Most recently, Ben was the State Manager for Primary Health Care in Queensland, looking after 15 multidisciplinary Medical Centres and conducting over 1.8 million consultations per year. Prior to that he has had numerous roles in Operations Management.

Ben has a very strong people focus and believe strongly in empowering and enabling frontline teams to deliver a great patient experience and outcomes and also rewarding individual and team success.  

Karla Orth, Customer Service State Manager

As our Customer Service State Manager, Karla will be responsible for our customer service experience and in particular our Total Contact Centre, and CIRAS customer
service functions.

Karla has a strong background in health operations with previous roles including Operations Manager for Hearing Centres and My Foot Dr Podiatry Clinics.

Karla has a Bachelor of Business majoring in Human Resources and Behavioural Science.