More Information

Why is Mental Health Important?

It is estimated that 45% of Australians will experience a mental health condition in their lifetime, the most common being anxiety and depression. Less than half will seek help* with 25% of workers taking time off each year for stress-related reasons.

At any time, one in five of your workmates is experiencing a mental health issue. It makes sense to seek assistance, and encourage others to do the same.

What is EAP?

Tweed Shire Council have partnered with Artius to provide an Employee Assistance Program (EAP). Artius EAP provides confidential, professional counselling for personal difficulties or work-related issues that may adversely affect your work performance and wellbeing.

EAP counselling assists you with a way to cope with issues such as work-related stress, anxiety, depression, or personal problems outside of the workplace.

Frequent reasons for accessing EAP services include:

  • Personal or work-related stress
  • Grief and loss
  • Family/ parenting issues
  • Depression and/or anxiety
  • Alcohol or substance misuse
  • Marriage or relationship difficulties

How does the Program Work?

  • The Tweed Shire Council EAP is available to all employees and immediate family members at no cost
  • Up to five counselling sessions are available per year per household
  • Access to EAP is via self referral
  • Counselling is provided by registered Psychologists and mental health professionals
  • Appointments can be in an Artius Psychologist's office, or over the phone
  • Strictest confidence is always adhered to
  • Your employment will not be affected in any way if you access the EAP service
  • You are able to utilise sick leave to attend appointments

How Do I Make a Referral or an Appointment?

Accessing the EAP service is easy:
Call: 1300 986 886 or contact us via our Contact Us form or email:

What Other Services Are Available?

The EAP is not a hotline service, but there are other organisations that can offer urgent support if needed.

Beyond Blue 1300 224 636
Lifeline 13 11 14
Men's Line 1300 789 978
Relationships Australia 1300 364 277
Domestic Violence Connect 1800 811 811
Gambler's Anonymous Australia 0467 655 799

Book an Appointment or Make a Referral